Welcome to Aspect Jewellers! By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

1. General Information
Aspect Jewellers is an independent jewellery business based in Hobart, Tasmania, Australia. All our products are handmade or sourced from trusted wholesalers. Our focus is on providing high-quality custom-made jewellery, gemstone sourcing, and repair services.

2. Product Descriptions and Availability
We strive to provide accurate descriptions and high-quality images of all products. However, due to the handmade nature of our jewellery and the unique characteristics of natural gemstones, slight variations may occur. Product availability is subject to change, and we reserve the right to discontinue any items without prior notice.

3. Custom Orders
Custom jewellery designs require consultation with our jeweller to ensure the piece is created according to your specifications. Once the design is confirmed and production has begun, changes may not be possible. Custom orders are non-refundable, but we guarantee the quality of craftsmanship.

4. Pricing and Payment
All prices are listed in Australian dollars (AUD) and include GST where applicable. We accept payment via card, PayPal, Apple Pay, and Google Pay. Full payment is required at the time of purchase or before production begins for custom orders.

5. Shipping
At Aspect Jewellers, we ship all jewellery via Australia Post Express to ensure quick delivery across Australia.

Delivery Times:
Australia Post Express typically delivers within 1-3 business days, depending on your location. Please allow for possible delays during peak periods or due to unforeseen circumstances.

International Delivery:
At Aspect Jewellers we will ship to all countries upon request. In-order to provide accurate pricing for this service we ask that you contact us directly to arrange suitable shipping options to your destination.

For any questions regarding shipping, please contact us at aspectjewellers@gmail.com.

6. Returns and Exchanges
We accept returns and exchanges on standard items within 14 days of delivery, provided the item is in its original condition and packaging. Custom-made jewellery and repaired items are non-refundable unless there is a defect in craftsmanship. Please contact us at aspectjewellers@gmail.com to initiate a return.

7. Warranty and Repairs
All our jewellery comes with a 12-month craftsmanship warranty. This warranty covers defects in materials or workmanship but does not apply to damage caused by wear and tear, misuse, or improper care. Repairs not covered by the warranty may be available for an additional fee.

8. Privacy Policy
Aspect Jewellers values your privacy. We collect and use personal information solely to process orders, respond to inquiries, and improve our services. We do not share your data with third parties. Your information is securely stored. By using our website, you agree to this policy.

9. Intellectual Property
All content on this website, including images, text, and designs, is the property of Aspect Jewellers or its licensors and is protected by intellectual property laws. You may not reproduce or use any content without prior written permission.

10. Limitation of Liability
Aspect Jewellers is not liable for any direct, indirect, incidental, or consequential damages resulting from your use of our website or purchase of our products. Our liability is limited to the value of the product purchased.

11. Changes to Terms
We reserve the right to update or modify these Terms of Service at any time without prior notice. By continuing to use the website after changes are made, you agree to the updated terms.

Contact Us
If you have any questions regarding these Terms of Service, please contact us at:
Email: aspectjewellers@gmail.com
Phone: 0421 171 174
Address: Suite 104 / 86 Murray St, Hobart, TAS 7000, Australia